My Work Gallery via Instagram. Please scroll down for blog posts.


My Craft Work Gallery via Instagram @adeoon
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Store Policies


Here is how we process your orders :

When purchasing a ready made jewelry, simply quote the product's name and send an email to : adeline@adessentials.sg A confirmation will be processed and sent to you within 24 hours. Shipments are made within 48 hours after receipt of payment.

I will ensure the items you've ordered are in good condition before sending it out and your mailing details are correctly addressed on the package.

*Please be reminded that local standard shipping is at the buyers' risk. Once the package is mailed, I will no longer have control over the shipment status. If you are concerned, please use trackable registered mail service at additional cost.*

*We only use registered airmail for overseas shipping. Please reconfirm with us your destination.*

We would appreciate if buyers could keep us informed when the package is received in good order.

For more information on shipping and payment details, please click HERE


Returns, Exchanges & Refunds

I will agree to exchange or refund your purchase if you have received damaged goods in the mail. Please let me know within 2 days upon your receipt so that I can arrange for a suitable measure (minus shipping fees) - at my discretion. Once replaced, I will send the items back to you at no extra charge via standard postage.* (*applicable to purchases within Singapore only) For returns made outside Singapore, you will be required to absorb a return shipping fee of S$5.00 nett.

All buyers are encouraged to enquire about the item you are interested in before you fully commit to your purchases. If for any reason, you do not think the item you receive is suitable, please write in to me within 2 days upon receipt and we will see how best to arrange from there on a case by case basis. Shipping fees WILL NOT be refunded.



Packaging

Items are bundled and wrapped in a presentable package. We will further bubble-wrap it to prevent damage during shipping.

On circumstances where there are fragile beads involved, we will use our discretion to place your item into a recycled plastic container.

We also provide individual gift wrapping upon request.


*** Important Notice to all buyers ***

We request that upon receiving your package to take a minute and drop us an email to acknowledge receipt. Skipping this final procedure would have us assume that you have received your package in good order within the stipulated time. Therefore,we will not be liable to assist with tracking of any possible delay, loss of package nor consider any form of returns. Thank you for understanding.


Email subscription


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